Strategic Channel Partner Success Manager (Remote UK)

SEMrush; Remote; GBP 60,000 - GBP 85,000; Full time

Job summary

A leading global tech company is looking for a Channel Partner Success Manager to join its Strategic Customer Success Team. The role is fully remote and focuses on building strong partnerships with agency teams, driving retention, and providing tailored success plans. Ideal candidates will have over 7 years of experience in Customer Success or related fields, strong verbal communication skills, and a deep understanding of digital marketing technologies. Benefits include flexible hours and unlimited PTO.

Benefits

Flexible working hours

Unlimited PTO

Employee Support Program

Corporate events

Qualifications

• Minimum 7 years in Customer Success, consulting, or related roles.
• Proven ability to build relationships with C-suite.
• Strong understanding of digital marketing technologies.

Responsibilities

• Build relationships with agency teams as a trusted advisor.
• Drive agency retention and identify upsell opportunities.
• Develop customized success plans aligned to customer needs.

Skills

Customer Success Management

Strategic Relationship Building

Digital Marketing Technologies

Problem-Solving

Verbal and Written Communication

Education

7+ years in relevant roles

Tools

CRM Software

Marketing Automation Tools

Job description

A leading global tech company is looking for a Channel Partner Success Manager to join its Strategic Customer Success Team. The role is fully remote and focuses on building strong partnerships with agency teams, driving retention, and providing tailored success plans. Ideal candidates will have over 7 years of experience in Customer Success or related fields, strong verbal communication skills, and a deep understanding of digital marketing technologies. Benefits include flexible hours and unlimited PTO.