Service Manager: Drive Profit & Customer Satisfaction

Vertu Motors plc; East Midlands; On-site; GBP 55,000; Full time

Job summary

A leading motor retailer in the UK is seeking an experienced Service Manager for their Derby location. The successful candidate will implement processes to ensure high customer satisfaction and manage team performance. This role offers a competitive salary of £55,000 OTE along with excellent benefits such as 25 days holiday, a rewards platform, and a pension scheme. If you are a motivated leader with a strong background in service management, we encourage you to apply.

Benefits

25 days holiday plus bank holidays

Online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Proven track record within a similar role.
• Experience in increasing performance and profitability.
• Ability to motivate and lead a team.

Responsibilities

• Implement processes for high customer satisfaction.
• Control costs in line with the business plan.
• Ensure accurate customer data collection.
• Maintain adherence to manufacturer standards.
• Ensure a safe working environment.
• Monitor colleague performance.

Skills

Leadership skills

Communication skills

Organisational skills

Performance management

Job description

A leading motor retailer in the UK is seeking an experienced Service Manager for their Derby location. The successful candidate will implement processes to ensure high customer satisfaction and manage team performance. This role offers a competitive salary of £55,000 OTE along with excellent benefits such as 25 days holiday, a rewards platform, and a pension scheme. If you are a motivated leader with a strong background in service management, we encourage you to apply.