Senior Lawyer Success Manager | Equity & Hybrid London

Sequel; Greater London; Hybrid; GBP 60,000 - GBP 70,000; Full time

Job summary

A leading legal technology firm is looking for a Senior Lawyer Success Account Manager based in London/Hybrid. This role involves mentoring team members, managing lawyer portfolios, and enhancing client success through strategic planning. The ideal candidate has at least 3 years of experience in customer success within legal tech, is comfortable with ambiguity, and possesses strong legal qualifications. Attractive benefits include meaningful equity, generous leave, and a supportive work environment.

Benefits

Equity in a fast-growing startup

33 days’ annual leave

Pension contribution

Discount on legal fees

Top-spec Macbook

Regular team building activities

Qualifications

• 3+ years in customer success or account management within legaltech.
• Experience with law firms or legal tech platforms.
• Strong relationship-building skills.

Responsibilities

• Mentor Junior Lawyer Success Account Managers.
• Manage portfolio of high-potential lawyers.
• Track engagement and churn metrics.

Skills

Customer success experience

Account management

Proactive approach

Mentoring

Legal training

Education

LLB or solicitor qualifications

Job description

A leading legal technology firm is looking for a Senior Lawyer Success Account Manager based in London/Hybrid. This role involves mentoring team members, managing lawyer portfolios, and enhancing client success through strategic planning. The ideal candidate has at least 3 years of experience in customer success within legal tech, is comfortable with ambiguity, and possesses strong legal qualifications. Attractive benefits include meaningful equity, generous leave, and a supportive work environment.