Field Service Team Leader – Automotive Tech

Halfords Group; Lincoln; On-site; GBP 31,000 - GBP 32,000; Full time

Job summary

An automotive services leader in Lincoln is looking for a Mobile Expert Team Leader to manage a team of technicians. This role requires strong communication and organizational skills to ensure high-quality service to customers. Responsibilities include overseeing technical task completion, ensuring safety protocols, and delivering training to team members. The ideal candidate will have a background in technical roles and a valid driving license. This position offers a competitive salary and various employee benefits.

Benefits

Store discount of 25%

Up to 50% off garage bills

Discount on Breakdown Cover

Employee wellness programme

Life assurance

Uniform provided

Sharesave scheme

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience in a Technician role with focus on technical standards.
• Strong communication skills to manage a team effectively.
• Proven ability to deliver training and coaching.

Responsibilities

• Manage Mobile Expert team to ensure high service quality.
• Prepare vans and ensure safe return after shifts.
• Collect tyre deliveries and supervise evening tasks.

Skills

Customer experience delivery

Technical standards compliance

Coaching and training

Target achievement

Health and safety compliance

IT proficiency

Driving license

Job description

An automotive services leader in Lincoln is looking for a Mobile Expert Team Leader to manage a team of technicians. This role requires strong communication and organizational skills to ensure high-quality service to customers. Responsibilities include overseeing technical task completion, ensuring safety protocols, and delivering training to team members. The ideal candidate will have a background in technical roles and a valid driving license. This position offers a competitive salary and various employee benefits.