Retail Customer Experience Associate (Betting Shop)

Betfred Group; Chesterton, Salford; On-site; GBP 20,000 - GBP 28,000; Full time

Job summary

A leading bookmaker in Chesterton seeks an Assistant Sales Manager to enhance customer experiences daily. The role involves processing bets, engaging with customers, and maintaining a welcoming environment. Successful candidates will have outstanding customer service skills, be 18+, and possess a passion for sports and betting. The company offers flexible roles, structured training, and various benefits including bonuses and pension contributions in a diverse environment. Join the team for an exciting career ahead.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Life milestone rewards

Financial wellbeing package

Mental health support

Qualifications

• Must be 18+ and eligible to work in the UK.
• Flexible availability for evenings, weekends, and holidays.

Responsibilities

• Process customers’ bets in a timely manner.
• Attend to customer queries quickly and knowledgeably.
• Maintain a well-presented environment.

Skills

Outstanding customer service skills

Ability to engage customers

Passion for sports, betting, and gaming

Eagerness to learn and develop

Job description

A leading bookmaker in Chesterton seeks an Assistant Sales Manager to enhance customer experiences daily. The role involves processing bets, engaging with customers, and maintaining a welcoming environment. Successful candidates will have outstanding customer service skills, be 18+, and possess a passion for sports and betting. The company offers flexible roles, structured training, and various benefits including bonuses and pension contributions in a diverse environment. Join the team for an exciting career ahead.