Governance & Branch Relations Administrator (Hybrid)

CIArb Young Members Group; Greater London; Hybrid; GBP 29,000 - GBP 33,000; Full time

Job summary

A leading membership organization in London is looking for a Branch Relations Administrator to support its Branches and Governance team. This role, which operates in a hybrid work model, entails managing communications, maintaining records in CRM systems, and providing administrative support for branch governance activities. Ideal candidates should have experience in administrative roles, strong verbal and written communication skills, and proficiency in Microsoft Office. A commitment to equity and diversity is also desirable.

Benefits

Enhanced company sick pay

Generous Pension Scheme

Employee Assistance Programme

Private Healthcare

Cycle-to-work scheme

Season Ticket Loan

Perkbox subscription

Qualifications

• Experience in an administrative office-based role, ideally in a branch governance environment.
• Ability to listen and communicate effectively.
• Experience with membership organisations is an advantage.

Responsibilities

• Provide general administrative support related to branch governance.
• Manage communications to branch committee members.
• Maintain accurate records in the CRM system.
• Support branch AGMs and elections.

Skills

Attention to detail

Strong verbal communication

Organisational skills

Time management

Problem solving

Tools

Microsoft Office

CRM systems

Power BI

Job description

A leading membership organization in London is looking for a Branch Relations Administrator to support its Branches and Governance team. This role, which operates in a hybrid work model, entails managing communications, maintaining records in CRM systems, and providing administrative support for branch governance activities. Ideal candidates should have experience in administrative roles, strong verbal and written communication skills, and proficiency in Microsoft Office. A commitment to equity and diversity is also desirable.