Membership & Professional Standards Specialist (Hybrid, London)

Totalwellnessacupuncture; Greater London; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A professional membership organization is seeking a Membership and Professional Standards Officer based in London. The role involves managing membership processes and coordinating with the Membership Committee. Candidates should have strong administrative and customer service skills and be proficient in IT systems. The position offers a hybrid working arrangement. Applicants must possess the right to work in the UK and have excellent communication abilities.

Qualifications

• Experience in providing operational support for membership services.
• Ability to manage email triage and prioritise tasks effectively.
• Confidence in assisting and guiding members.

Responsibilities

• Support membership objectives and administration.
• Provide administration support for the Membership Committee.
• Coordinate Engineering Council administration processes.

Skills

Administrative and/or customer service experience

Strong organisational skills

Attention-to-detail skills

Proficient in IT: CRM systems, CMS, Microsoft 365

Excellent written and verbal communication skills

Confident in speaking with members on the phone

Job description

A professional membership organization is seeking a Membership and Professional Standards Officer based in London. The role involves managing membership processes and coordinating with the Membership Committee. Candidates should have strong administrative and customer service skills and be proficient in IT systems. The position offers a hybrid working arrangement. Applicants must possess the right to work in the UK and have excellent communication abilities.