Trade Counter Specialist – Customer Service & Admin

HR GO Driving; Stockport; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A customer-focused company in Stockport is seeking a reliable Trade Counter Assistant. In this varied role, the successful candidate will provide excellent customer service, assist customers face-to-face, and handle administration and light warehouse tasks. Key responsibilities include processing orders, maintaining stock levels, and managing transactions via EPOS systems. Ideal candidates will have strong communication skills and experience in customer service and administration.

Qualifications

• Proven experience in customer service and face-to-face sales.
• Experience with administration tasks and order processing.
• Familiarity with warehouse work and order picking processes.

Responsibilities

• Greet and assist customers at the trade counter.
• Process orders accurately via phone, email and at the counter.
• Complete administration tasks including replying to enquiries and invoicing.

Skills

Customer service experience

Administration skills

Warehouse experience

Data entry accuracy

Numeracy skills

Communication skills

Interpersonal skills

Basic IT skills

Job description

A customer-focused company in Stockport is seeking a reliable Trade Counter Assistant. In this varied role, the successful candidate will provide excellent customer service, assist customers face-to-face, and handle administration and light warehouse tasks. Key responsibilities include processing orders, maintaining stock levels, and managing transactions via EPOS systems. Ideal candidates will have strong communication skills and experience in customer service and administration.