Quality Chapter Lead - Practices & People

Kingfisher Plc; Greater London; On-site; GBP 125,000 - GBP 150,000; Full time

Job description

Quality Chapter Lead - Practices & People

We’re Kingfisher, a team of over 74,000 passionate people who bring Kingfisher and all our other brands – B&Q, Screwfix, Brico Depot, Castorama and Koctas – to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you!

Overview

The Quality Engineering Chapter Lead – Practices & People plays a key leadership role in building a strong, inclusive, and highly capable Quality Engineering community. By shaping how people grow, belong, and deliver quality, this role directly supports Kingfisher’s purpose: Better Homes, Better Lives, Forever everyone ensuring our teams are supported to do their best work for customers and colleagues alike.

Responsibilities

• Shape and deliver the Chapter’s strategic and operational roadmap, aligned with Kingfisher Technology goals.
• Lead the people strategy, ensuring effective resourcing and strong, collaborative stakeholder relationships.
• Drive capability growth through reskilling, upskilling, recruitment, and leadership development.
• Elevate quality engineering standards and practices in line with industry best practice.
• Lead and support talent acquisition activity to meet Chapter and business needs.
• Able to author chapter-wide policies and standards to ensure consistency and quality.
• Support performance, career development, and succession planning across the Chapter.

Qualifications & Experience

• Experience in quality engineering and quality engineering practices.
• Proven leadership of large, multi-geography, multi-sourced engineering functions.
• Strong experience driving change in complex, fast-moving environments.
• Significant experience in global talent acquisition and workforce planning.
• Strong stakeholder engagement, coaching, and people leadership capability.

Our Behaviours

• Be Customer Focused – constantly improving our customers’ experience (We listen to our customers and colleagues; we innovate products and experiences to stay ahead).
• Be Human – leading with purpose, humanity and care (We do the right thing; we invest in our people and build great teams).
• Be Curious – thrive on learning, thinking beyond the obvious (We focus externally, globally and build the long term; we experiment and share our learnings).
• Be Agile – building trust and empowering people to work with agility (We act with pace, not perfection, role‑modeling 80/20; we take risks, fail fast and adapt quickly).
• Be Inclusive – inspiring diverse teams to achieve together (We celebrate difference as a strength; we collaborate, breaking down silos).
• Be Accountable – owning the plan, delivering results and growth (We focus on performance outcomes; we prioritise and simplify for others).

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Interested? Great, apply now and help us to Power the Possible.

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Benefits

• Private Health Care – Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
• Kingfisher Pension Scheme – Immediate eligibility through auto‑enrolment. Contribute 8% to receive a max 14% from the Company.
• 25 Days’ Holiday – 25 days per annum plus bank holidays as stated in your contract (pro‑rated for part‑time colleagues).
• Staff Discount – 20% discount at B&Q and Screwfix. Eligible after 3 months service.
• Kingfisher Share Incentive Plan (SIP) – Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
• Life Assurance – x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS‑MP) or x1 Salary if not active member.
• Bonus – Competitive bonus scheme that aligns to work level of role.
• Kingfisher Share Save – Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.

Application Process

1. Send in your application via our Kingfisher Careers website.
2. A member of the Talent Acquisition team will then review your application and let you know if you have progressed to the next stage of the process.
3. You’ll then have a telephone interview / one‑to‑one conversation with a recruiter.
4. As you progress, you’ll be invited to attend a face‑to‑face or virtual interview.
5. Your recruiter will be in contact with feedback and, if successful, the details of your job offer.

Ready to get started?

London