Healthcare Service Delivery Lead (Onsite)

Medtronic plc; Watford; On-site; GBP 57,000 - GBP 87,000; Full time

Job summary

A leading healthcare technology company in Watford seeks a Service Delivery Account Lead to oversee service delivery in multiple hospitals. Candidates should have a degree in a relevant field and significant experience in healthcare operations, with excellent communication and team management skills. You will act as a liaison with key stakeholders and be involved in high-level account management. The role involves travel within the UK and offers competitive compensation and benefits.

Benefits

Competitive salary

Flexible benefits package

Qualifications

• Experience in a healthcare environment, including clinical experience.
• Experience dealing with hospital leadership and stakeholders.
• Fluency in English, both verbal and written.

Responsibilities

• Maintain and develop relationships with existing customers.
• Act as the on-site liaison for customers and senior management.
• Manage and develop local operations staff.

Skills

Healthcare operations understanding

Customer focus

Strong communication skills

Team management

Project management

Education

Degree in a relevant functional area

Tools

Lean Six Sigma knowledge

Job description

A leading healthcare technology company in Watford seeks a Service Delivery Account Lead to oversee service delivery in multiple hospitals. Candidates should have a degree in a relevant field and significant experience in healthcare operations, with excellent communication and team management skills. You will act as a liaison with key stakeholders and be involved in high-level account management. The role involves travel within the UK and offers competitive compensation and benefits.