Onsite Run Lead - IT Service Delivery Champion

DXC; England; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading IT solutions provider in the United Kingdom is looking for a Run Leader to manage service delivery and optimize performance. This role involves ensuring adherence to service level agreements and effective communication with clients. Ideal candidates will have strong customer focus, excellent communication skills, and the ability to work under pressure. The position also offers competitive compensation, a comprehensive benefits package, and opportunities for career development.

Benefits

Competitive compensation

Pension scheme

Comprehensive benefits package

Discounts on technology and groceries

Employee recognition tools

Qualifications

• Experience working within a client environment.
• Ability to deal with complexity and pressure.
• Strong vendor management focus.

Responsibilities

• Ensure run teams have visibility of contractual deliverables.
• Deliver service within a DevSecOps model.
• Run daily stand-ups and assist with direction.

Skills

Strong customer focus

Communication skills

Relationship-building

Negotiation skills

Organisational skills

Job description

A leading IT solutions provider in the United Kingdom is looking for a Run Leader to manage service delivery and optimize performance. This role involves ensuring adherence to service level agreements and effective communication with clients. Ideal candidates will have strong customer focus, excellent communication skills, and the ability to work under pressure. The position also offers competitive compensation, a comprehensive benefits package, and opportunities for career development.