Onsite Service Team Leader for Key Accounts

MSC Industrial Supply Co; Manchester; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading supply chain company in the UK is searching for an Onsite Service Team Manager to oversee a dedicated team servicing major customers. The ideal candidate will possess strong leadership skills and a passion for customer satisfaction. Responsibilities include coordinating customer activities, driving operational excellence, and fostering a high-performance culture. The role offers numerous benefits such as 25 days of holiday plus bank holidays, pension matching, and opportunities for career growth.

Benefits

25 days holiday + bank holidays

Company pension matching

Life insurance (6x annual salary)

Discounted health cash plan

Private medical insurance

Qualifications

• Ability to manage relationships effectively.
• Agility in problem-solving and learning.
• Proficient in creating innovative solutions.
• High level of energy and enthusiasm.

Responsibilities

• Lead a team within the Large Customer Operations Department.
• Coordinate customer activity with the resource planner.
• Create a motivating environment for high performance.
• Identify and implement improvements in processes.
• Conduct performance reviews and create development plans.
• Address customer needs through training and coaching.

Skills

Interpersonal skills

Problem-solving

Creativity

Drive and ambition

Job description

A leading supply chain company in the UK is searching for an Onsite Service Team Manager to oversee a dedicated team servicing major customers. The ideal candidate will possess strong leadership skills and a passion for customer satisfaction. Responsibilities include coordinating customer activities, driving operational excellence, and fostering a high-performance culture. The role offers numerous benefits such as 25 days of holiday plus bank holidays, pension matching, and opportunities for career growth.