Customer Service Advisor – Bristol, Fast-Paced & Impactful

Copart, Inc.; Bristol; On-site; GBP 28,000; Full time

Job summary

A leading automotive services company in Bristol is seeking a Customer Service Representative to join their team. The role involves responding to a high volume of inbound and outbound calls, assisting customers with sales and return queries while performing necessary administrative duties. Candidates should possess excellent customer service skills and effective communication abilities. The company offers competitive salary, generous holiday allowance, health benefits, and various perks including a workplace pension and discounts.

Benefits

23 days of holiday plus bank holidays

Paid day to volunteer for charity

Healthcare Cash Plan

Contributory workplace pension

Shared purchase plan

Cycle to Work Scheme

Fitness and gym discounts

Life insurance

Exclusive discounts on purchases

Qualifications

• Excellent customer service skills and ability to handle high volume calls.
• Strong written and verbal communication skills required.
• Attention to detail and ability to multi-task are critical.

Responsibilities

• Respond to high volume inbound and outbound calls from customers.
• Assist members and private traders with sales and return queries.
• Perform administrative duties related to documentation and compliance.

Skills

Excellent customer service

Clear communication skills

Strong attention to detail

IT literate

Adaptable to fast-paced environment

Teamwork

Job description

A leading automotive services company in Bristol is seeking a Customer Service Representative to join their team. The role involves responding to a high volume of inbound and outbound calls, assisting customers with sales and return queries while performing necessary administrative duties. Candidates should possess excellent customer service skills and effective communication abilities. The company offers competitive salary, generous holiday allowance, health benefits, and various perks including a workplace pension and discounts.