Restaurant Operations Lead — Drive Results & Guest Delight

Kentucky Fried Chicken (KFC); Carlisle; On-site; GBP 28,000 - GBP 35,000; Full time

Job summary

A leading fast-food chain in Carlisle is looking for an Operations Manager to oversee daily restaurant operations. You will be responsible for driving team performance, ensuring efficient procedures, and providing exceptional service to guests. Ideal candidates should have experience in team management and a passion for customer satisfaction. This role offers competitive pay, bonuses, extra holiday, and numerous employee discounts.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free food every shift

25% staff discount

Gym discounts

High street perks

Qualifications

• Experience in managing teams and driving performance.
• Strong understanding of operational processes and compliance.
• Ability to motivate and coach team members.

Responsibilities

• Support and manage daily restaurant operations.
• Train and motivate the crew to exceed performance goals.
• Ensure smooth operational processes and customer satisfaction.

Skills

Team leadership

Customer service

Operational efficiency

Job description

A leading fast-food chain in Carlisle is looking for an Operations Manager to oversee daily restaurant operations. You will be responsible for driving team performance, ensuring efficient procedures, and providing exceptional service to guests. Ideal candidates should have experience in team management and a passion for customer satisfaction. This role offers competitive pay, bonuses, extra holiday, and numerous employee discounts.