Restaurant Operations Lead — Drive Results & Guest Delight

Kentucky Fried Chicken (KFC); Rhyl; On-site; GBP 27,000 - GBP 37,000; Full time

Job summary

A well-known fast-food chain in Rhyl is seeking a team leader to manage day-to-day operations and enhance guest experiences. This role involves supporting the team to drive performance, training staff to exceed expectations, and ensuring operational efficiency. The ideal candidate will have a passion for leadership and customer service, fostering a positive atmosphere for both guests and crew. Attractive perks include bonuses, extra holidays, and staff discounts.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Qualifications

• Experience in managing teams and leading by example.
• Ability to handle conversations and support team building.
• Skilled in maintaining smooth operations under pressure.

Responsibilities

• Assist in taking ownership of the restaurant and drive performance.
• Train and motivate the crew to exceed standards.
• Ensure smooth operations and handle administrative tasks.
• Create exceptional guest experiences to foster loyalty.

Skills

Leadership

Team building

Operational efficiency

Customer service

Job description

A well-known fast-food chain in Rhyl is seeking a team leader to manage day-to-day operations and enhance guest experiences. This role involves supporting the team to drive performance, training staff to exceed expectations, and ensuring operational efficiency. The ideal candidate will have a passion for leadership and customer service, fostering a positive atmosphere for both guests and crew. Attractive perks include bonuses, extra holidays, and staff discounts.