Restaurant Operations Lead — Drive Results & Guest Delight

Kentucky Fried Chicken (KFC); Crewe; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A popular fast-food chain in Crewe is seeking a leader to manage daily operations and ensure exceptional guest experiences. You will support your team in achieving performance goals while maintaining a thriving atmosphere. Responsibilities include training and motivating staff, overseeing administrative tasks, and enhancing guest engagement. This role offers competitive pay with bonuses, staff discounts, and added benefits like gym discounts, ensuring a supportive work environment.

Benefits

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips each shift

25% staff discount

Gym discounts

200+ high street perks

Wellbeing support

Qualifications

• Experience managing teams and driving performance.
• Ability to foster strong team culture and handle difficult conversations.
• Proficient in maintaining smooth operations and compliance.

Responsibilities

• Assist and support the restaurant team to meet and exceed performance goals.
• Train, coach, and motivate crew members.
• Ensure smooth operations and manage administrative tasks.

Skills

Leadership

Team Building

Operations Management

KPI Management

Job description

A popular fast-food chain in Crewe is seeking a leader to manage daily operations and ensure exceptional guest experiences. You will support your team in achieving performance goals while maintaining a thriving atmosphere. Responsibilities include training and motivating staff, overseeing administrative tasks, and enhancing guest engagement. This role offers competitive pay with bonuses, staff discounts, and added benefits like gym discounts, ensuring a supportive work environment.