Housekeeping Office Coordinator

Cheval Collection Limited; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A luxury hospitality group in Greater London is seeking a Housekeeping Office Coordinator. The successful candidate will be responsible for coordinating housekeeping for two residences, managing the team, and ensuring high cleanliness standards. Supervisory experience in a luxury environment and strong communication skills are required. In return, a competitive salary, generous annual leave, and several benefits are offered. This is a great opportunity for those passionate about delivering excellent service.

Benefits

Competitive salary + Service Charge

Company Sick pay

30 days annual leave

Life Assurance

Contribution to personal pension

Season Ticket Loan

Learning and Development programs

Colleague, Family and Friends Discount Rates

Long Service Recognition

Qualifications

• Supervisory experience in a five-star environment is required.
• Ability to delegate tasks and manage priorities is essential.
• Experience with high standards of cleanliness is crucial.

Responsibilities

• Coordinate housekeeping for two residences.
• Manage housekeeping team and allocate work effectively.
• Ensure compliance with internal policies and maintain supplies.

Skills

Supervisory experience in a 5 star or luxury environment

Ability to delegate and prioritize workload

Experience in maintaining high levels of cleanliness

Good eye for detail

Confident communicator

Positive attitude

Job description

Cheval Collection is currently recruiting a Housekeeping Office Coordinator for a cluster role. You will be responsible for all the housekeeping coordination for two of our residences, Cheval Knightsbridge and Cheval Phoenix House.

As the Housekeeping Office Coordinator, you will be responsible for all the housekeeping coordination and will serve as the first point of contact for guests and other departments regarding housekeeping. You will organise the housekeeping team to ensure all apartments are cleaned promptly. Using the workforce management software you will manage shift coverage and analyse data.

Coordination with housekeeping supervisors and external contractors, as well as liaising with Reservations for scheduling maintenance, will be key. You will allocate work, prepare daily section sheets, and assist with cleaning when needed. Maintaining housekeeping supplies, reporting and following up on maintenance issues, and addressing guest queries and complaints promptly are crucial tasks.

You will ensure show apartments are ready for potential guests, perform administrative tasks, and manage timesheets. Keeping departmental notice boards updated, handling lost property, and ensuring the security of keys are part of the role. Compliance with internal policies and procedures, placing orders, and contributing to the management team will also be expected.

We want you to apply for this role, if when it comes to work if you………..

• Have supervisory experience in a 5 star or luxury environment
• Have the ability to delegate and prioritise workload of self and others
• Have experience in maintaining high levels of cleanliness
• Take pride in what you do
• Have a good eye for detail/if you are good at noticing small but important things
• Be a confident communicator
• Have a positive attitude in everything you do

In return we can offer you………..

• A competitive salary + Service Charge
• Company Sick pay
• 30 days annual leave (increasing with service, including bank holidays), additional day for Birthday and Volunteering
• Life Assurance
• Contribution to personal pension (after 3 months)
• Season Ticket Loan
• Learning and Development programs
• Colleague, Family and Friends Discount Rates
• Long Service Recognition
• And many more benefits!

If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Housekeeping Office Coordinator role now!

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) will be requested in the event of a position being offered.