Housekeeping

Imperial London Hotels Limited; Greater London; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A family-run hotel group is seeking a dedicated Housekeeping Supervisor in London. The role involves supervising cleaning operations, ensuring high cleanliness standards, and supporting a team. Ideal candidates will have at least 1 year of supervisory experience in housekeeping. Employees enjoy benefits like 28 days of holiday, access to training, and team discounts. This position offers an exciting opportunity to progress your career within a supportive environment.

Benefits

28 days holiday, rising to 33

Complimentary uniform dry-cleaning

50% friends and family hotel discount

Qualifications

• 1 year experience as a Housekeeping Supervisor in the Hotel Industry.
• Ability to inspect rooms for cleanliness.
• Flexibility to work various shifts.

Responsibilities

• Conduct spot checks of rooms and assign cleaning tasks.
• Organise and maintain storerooms and trolleys.
• Ensure rooms meet high standards of cleanliness.

Skills

Attention to detail

Time management

Organizational skills

Tools

Know Cross (PMS)

OPERA (PMS System)

Job description

40 Hours (5 Days out of 7 days weekly rota)

Do you take pride in cleaning and creating spotless spaces?

Are you detail-oriented, organised, and enjoy working in a team?

Do you thrive in a fast-paced environment?

If so, we’d love to hear from you!

We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping team. Housekeeping plays a vital role in our operations, and as a key member of the team, you will help ensure our guests have a clean, comfortable, and memorable stay. Your responsibilities will include conducting spot checks of rooms, supervising and assigning the daily cleaning of designated rooms, bathrooms, corridors, and public areas, ensuring they are well-maintained, as well as organising and maintaining orderly storerooms and trolleys.

Why Join Us?

With your already-gained experience in housekeeping, we offer a range of roles for you to progress and advance your career. Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development.

Every day is different, with the opportunity to work in a busy yet supportive setting. You'll be part of a team that ensures every room is spotless and every guest feels settled.

Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, the President Hotel offers an exciting workplace in the very centre of London. With 523 rooms, a lively on-site restaurant and bar, and the unforgettable Faulty Towers Dining Experience, it’s a hub of energy, entertainment, and charm.

What we’re looking for:

• 1 Year experience as a Housekeeping Supervisor in the Hotel Industry, preferably with experience in supervising large-scale housekeeping operations.
• Exceptional attention to detail with a proven ability to thoroughly inspect and ensure that rooms meet high standards of cleanliness.
• Strong time management and organisational skills to prioritise tasks and ensure timely completion of housekeeping duties, especially during high-occupancy periods.
• Flexibility to work various shifts: early mornings, evenings, and weekends.
• Physical ability to perform repetitive tasks such as frequent lifting and carrying up to 30lbs, bending and standing throughout your shift.

Desirable (Not Required but a Plus):

• Experience in housekeeping or a similar role within the hospitality sector.
• Knowledge of cleaning & bed‑making techniques and materials.
• Proficiency in Know Cross & OPERA (PMS System)

What you’ll get in return:

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology

Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

You can explore additional benefits here.

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!