Housekeeping Supervisor

Manorview Hotels & Leisure Group; Biggar; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A luxury hospitality group in the United Kingdom is seeking a passionate individual to lead their housekeeping team. In this role, you will ensure high cleanliness standards and facilitate the training and development within the department. The ideal candidate should have at least a year of experience in a housekeeping environment, exceptional attention to detail, and excellent communication skills. This position offers numerous perks, including free food and beverage while on duty and access to a leisure club membership.

Benefits

Free food and beverage while on duty

Pension Scheme

Birthday Card and £50 Voucher

Free Leisure Club Membership

50% off Food at restaurants

20% off Treatments at Aura Spa

Paid Volunteering Day

Free Access to Employee Assistance Program

Invitation to Annual Team Party

Eligibility to Profit Sharing Scheme after 12 months

Qualifications

• Minimum of 1 year experience in housekeeping or cleanliness environment.
• Exceptional attention to detail and ability to manage workload.
• Excellent communication skills and ability to work independently.

Responsibilities

• Lead your team to achieve cleanliness standards.
• Train and develop housekeeping department.
• Deputize for the Head of Housekeeping when needed.
• Comply with Health & Safety Standards.
• Liaise with Maintenance Team as required.

Skills

Attention to detail

Communication skills

Initiative

Tools

Procure Wizard

Job description

Creating amazing customer experiences is what we love to do, but our real passion is having a positive impact on people! Whether they are Team, Customers, Partners, or Local Communities.

We do this through operating our collection of Hotels, Wedding Venues, Restaurants, Bars, Nightclubs, Spa and Health Club. Whether we are hosting someone’s special day, or training our team, our focus is always on how we can continuously ‘MAKE HOSPITALITY BETTER FOR EVERYONE’

ABOUT THE ROLE…

We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!

You will report to the Head of Housekeeping, supporting to manage the Housekeeping department to deliver world class room and venue standards for our guests.

WHAT WILL YOU BE RESPONSIBLE FOR…

Leading your team on shift to achieve high standards of cleanliness throughout the rooms and public areas

Training and Development of the Housekeeping Department

Deputise for the Head of Housekeeping on occasions

Comply with Health & Safety Standards

Liaise with the Maintenance Team as required to fix issues in a timely manner

Communicate effectively with Reception regarding check outs and check ins to manage yours and your teams time effectively

Daily upkeep of compliance for all Hot Tubs (If Applicable)

Servicing our External Lodges as part of daily cleaning routines

This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance

ARE YOU THE RIGHT PERSON…

At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!

You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Head Housekeeper to deliver world class standards!

EXPERIENCE AND SKILLS REQUIRED…

Minimum of 1 Years experience within a Housekeeping/Cleanliness environment (Essential)

Exceptional attention to detail and ability to manage workload (Essential)

Excellent communication skills (Essential)

Ability to work under your own initiative (Essential)

Experience managing a team in a housekeeping environment (Desirable)

Knowledge of Procure Wizard (Desirable)

WHAT’S IN IT FOR YOU…

Our Goal is to make Hospitality Better for Everyone, and that starts with our team! We have numerous perks and benefits which are listed below and lots of opportunities to advance your career through tailored training and development experiences:

• Free food and beverage whilst on duty
• Pension Scheme
• Birthday Card and £50 Voucher from our Founder
• Free Leisure Club Membership at Bowfield Hotel and Country Club
• 50% off Food at any Manorview Restaurant and Bar
• 20% off Treatments and Products at Aura Spa
• 20% off Weddings and Private Celebrations
• Exclusive rates on Bedrooms and Lodges
• Paid Volunteering Day with the Manorview Foundation
• Free Access to Hospitality Action – Employee Assistance Program
• Invitation to our Legendary Annual Team Party
• Following a 12 Month qualifying period you will be eligible to our Profit Sharing Scheme - Heartcount

Not sure if you meet every single required detailed above? Studies have shown that many individuals are less likely to apply to a job unless they meet every single requirement. At Manorview we are passionate about building a diverse, inclusive and authentic organisation. So, don’t swipe past that apply button – Shoot your shot, you may just be what we are looking for, or you may even be right for a different role!