Housekeeping Supervisor

Cheval Collection Limited; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxury serviced residence in Kensington is seeking a Housekeeping Supervisor to oversee the housekeeping team. This role involves ensuring the highest cleanliness standards and supporting guest satisfaction in a five-star environment. Ideal candidates will have supervisory experience in luxury hospitality, strong attention to detail, and a positive attitude. This position offers a competitive salary along with several exclusive employee benefits. Join an award-winning team committed to excellence.

Benefits

Competitive salary plus service charge

30 days annual leave

Colleague, Family & Friends Discount Rates

Group Life Assurance

Season Ticket Loan

Pension contributions after 3 months

Qualifications

• Supervisory experience in a 5-star or luxury hospitality environment is required.
• Ability to delegate and prioritize workloads effectively.
• Keen eye for detail with a focus on cleanliness.

Responsibilities

• Supervise the housekeeping team and allocate daily tasks.
• Conduct regular inspections to ensure cleanliness standards.
• Assist in training new team members.

Skills

Supervisory experience in a 5-star luxury hospitality environment

Effective delegation and prioritization

Attention to cleanliness standards

Strong communication skills

Positive attitude

Passion for guest experiences

Job description

Cheval Collection are currently recruiting a Housekeeping Supervisor to join the team at Cheval Gloucester Park.

Cheval Gloucester Park is a luxury serviced residence located in the heart of Kensington, offering beautifully refurbished apartments and exceptional five-star service. With 98 stylish residences, including exclusive penthouses, the property provides a refined and welcoming environment for both short and long-term guests.

As part of the Cheval Collection, Gloucester Park is known for its high standards in hospitality, attention to detail, and commitment to guest satisfaction. The residence features premium amenities such as a private cinema, 24-hour concierge, secure parking, and a modern fitness centre.

Joining our team means being part of a professional and supportive environment where service excellence is at the core of everything we do.

As a Housekeeping Supervisor, you will play a key role in ensuring the smooth and efficient operation of the housekeeping department at our luxury serviced residence. You will be responsible for allocating daily tasks to the housekeeping team, ensuring all areas of the residence are maintained to the highest standards of cleanliness and presentation.

Your role will involve supervising Room Attendants as they complete their apartment checklists, offering guidance and support where needed, and conducting regular inspections to uphold our five-star standards. You will also assist in training new team members, managing housekeeping enquiries, and responding to any special guest requirements with professionalism and care.

At Cheval Gloucester Park, guest satisfaction is at the heart of everything we do. We are looking for someone who takes pride in delivering exceptional service, has a keen eye for detail, and thrives in a team-oriented, high-quality hospitality environment.

We’d love you to apply for this role if you…

• Have supervisory experience in a 5-star or luxury hospitality environment
• Know how to delegate and prioritise workloads effectively—for yourself and others
• Take pride in maintaining exceptional standards of cleanliness
• Have a keen eye for detail and notice the small things that make a big difference
• Are a confident communicator who leads with clarity and positivity
• Bring a positive attitude to everything you do
• Are passionate about delivering outstanding guest experiences every day

In return, we offer…

• A competitive salary plus service charge
• 30 days annual leave (including public holidays), increasing with length of service
• Company Sickness
• Colleague, Family & Friends Discount Rates
• Group Life Assurance
• Season Ticket Loan
• Pension contributions after 3 months
• And many more exclusive employee benefits!

If you’re someone who thrives on excellence and wants to be part of an award-winning team in a luxury hospitality setting, then look no further—apply now to become our next Housekeeping Supervisor at Cheval Gloucester Park.

Helpful to know…………

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

A basic disclosure (DBS Check) will be requested in the event of a position being offered.