Hotel Customer Sales Lead – Maternity Cover

4C Group; Greater London; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A luxury hospitality group is looking for an Assistant Customer Sales Manager (Maternity Cover) to enhance guest experiences at The Westin London City. Key responsibilities include ensuring high levels of customer satisfaction, maximizing occupancy, and training team members. Candidates should be enthusiastic, self-motivated, with strong communication skills and a background in hospitality. The role offers a comprehensive benefits package, including staff accommodation rates and development opportunities.

Benefits

Staff accommodation rates across UK

Free meals on duty

Health Cash Plan (HSF)

Private Medical Insurance

Continuous Learning & Development opportunities

Qualifications

• Minimum 2 years of managerial experience is essential.
• Experience in a similar role at Marriott is preferable.
• Strong guest focus and ability to work towards business goals.

Responsibilities

• Deliver high levels of guest satisfaction.
• Maximize occupancy and average room rate.
• Train Customer Sales team members.

Skills

Enthusiastic

Self-motivated

Excellent written and verbal communication skills

Strong guest focus

Ability to work under pressure

Tools

MARSHA

EMPOWER Reservations

GXP

Opera

Job description

A luxury hospitality group is looking for an Assistant Customer Sales Manager (Maternity Cover) to enhance guest experiences at The Westin London City. Key responsibilities include ensuring high levels of customer satisfaction, maximizing occupancy, and training team members. Candidates should be enthusiastic, self-motivated, with strong communication skills and a background in hospitality. The role offers a comprehensive benefits package, including staff accommodation rates and development opportunities.