Resident Experience & Operations Manager

Fresh Student Living Ltd; Greater London; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading student accommodation provider in Greater London seeks a General Manager to oversee operations at New Orient House. The role involves leading an on-site team to create a safe and welcoming environment for residents, managing budgets, and liaising with stakeholders. Ideal candidates will have proven management experience in a residential setting, problem-solving skills, and a passion for enhancing resident experiences. Offering competitive benefits including comprehensive training and well-being support.

Benefits

25 days holiday plus bank holidays

Health cash plan

Cycle to work scheme

Life insurance

Exclusive shopping discounts

In-house learning development team

Qualifications

• Proven experience managing residential operations.
• Ability to work under pressure and achieve results.
• Strong interpersonal skills to foster a positive environment.

Responsibilities

• Lead and manage an on-site team to create a safe living environment.
• Oversee budget management and stakeholder communication.
• Ensure operational efficiency and high-quality resident experience.

Skills

Leadership

Problem-solving

Operational management

Budget management

Job description

A leading student accommodation provider in Greater London seeks a General Manager to oversee operations at New Orient House. The role involves leading an on-site team to create a safe and welcoming environment for residents, managing budgets, and liaising with stakeholders. Ideal candidates will have proven management experience in a residential setting, problem-solving skills, and a passion for enhancing resident experiences. Offering competitive benefits including comprehensive training and well-being support.