General Manager, Onsite Operations & Experience

Housdenrecruitment; Milton Keynes; On-site; GBP 150,000 - GBP 200,000; Full time

Job summary

A leading recruitment agency in the UK is seeking an experienced General Manager to oversee onsite operations at a high-quality residential asset. This senior role involves driving operational excellence and ensuring a consistent and outstanding customer experience. The ideal candidate will have senior management experience in related fields, a strong customer focus, and proven leadership skills. Responsibilities include managing various operations, leading teams, and maintaining high quality and compliance standards.

Qualifications

• Senior management experience in Build to Rent, property, hospitality, or leisure.
• Strong customer-focused mindset with attention to detail.
• Proven experience leading diverse onsite teams.

Responsibilities

• Lead onsite operations and set standards across the asset.
• Manage Customer Service, Facilities Management, Leasing, and Health & Safety.
• Oversee the residential operating budget and drive operational efficiency.

Skills

Leadership skills

Customer service orientation

Operational management

Communication skills

Organizational skills

Job description

A leading recruitment agency in the UK is seeking an experienced General Manager to oversee onsite operations at a high-quality residential asset. This senior role involves driving operational excellence and ensuring a consistent and outstanding customer experience. The ideal candidate will have senior management experience in related fields, a strong customer focus, and proven leadership skills. Responsibilities include managing various operations, leading teams, and maintaining high quality and compliance standards.