General Manager — Community & Property Operations

Native Group; Milton Keynes; On-site; GBP 50,000 - GBP 90,000; Full time

Job summary

A leading community developer in the UK is searching for an experienced General Manager to oversee onsite teams and manage customer service, leasing, and operations. This role involves ensuring that a world-class customer experience is delivered while maintaining operational efficiency and managing the residential budget. The ideal candidate has a strong background in property or hospitality and is passionate about creating thriving communities. Competitive benefits and diverse working atmosphere are offered.

Benefits

Company Pension Scheme (NEST)

Cycle to Work Scheme

24/7 Employee Assistance Programme

Westfield Health Cash Plan

Life Assurance

Referral Scheme

Paid Volunteer Time

20% discount on Native Places stays

Qualifications

• Experience within BTR, property, hospitality, or leisure at a senior manager level.
• Strong passion for customer service and ensuring excellence.
• Skilled at leading diverse operational teams and inspiring high performance.

Responsibilities

• Lead onsite operations with excellence as a General Manager.
• Manage customer service, facilities, leasing, and health & safety standards.
• Take ownership of the residential operating budget and ensure efficiency.

Skills

Customer service

Leadership

Operational management

Health & safety knowledge

Job description

A leading community developer in the UK is searching for an experienced General Manager to oversee onsite teams and manage customer service, leasing, and operations. This role involves ensuring that a world-class customer experience is delivered while maintaining operational efficiency and managing the residential budget. The ideal candidate has a strong background in property or hospitality and is passionate about creating thriving communities. Competitive benefits and diverse working atmosphere are offered.