General Manager

Fresh Student Living Ltd; Greater London; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading student accommodation provider in Greater London seeks a General Manager to oversee operations at New Orient House. The role involves leading an on-site team to create a safe and welcoming environment for residents, managing budgets, and liaising with stakeholders. Ideal candidates will have proven management experience in a residential setting, problem-solving skills, and a passion for enhancing resident experiences. Offering competitive benefits including comprehensive training and well-being support.

Benefits

25 days holiday plus bank holidays

Health cash plan

Cycle to work scheme

Life insurance

Exclusive shopping discounts

In-house learning development team

Qualifications

• Proven experience managing residential operations.
• Ability to work under pressure and achieve results.
• Strong interpersonal skills to foster a positive environment.

Responsibilities

• Lead and manage an on-site team to create a safe living environment.
• Oversee budget management and stakeholder communication.
• Ensure operational efficiency and high-quality resident experience.

Skills

Leadership

Problem-solving

Operational management

Budget management

Job description

Overview

Fresh are seeking a dynamic and passionate General Manager to oversee operations at our student accommodation development New Orient House.

New Orient House is a 184 bedstudent accommodation building that has a games area and cinema room.

We’re looking for a General Manager who thrives in a fast-paced environment, values excellence and wants to make a meaningful impact on residents within the building they are managing.

In this role you will be responsible for leading a dedicated on-site team and working closely with them to create a supportive yet safe living environment for residents to reside. Your leadership will set the tone for the property, fostering collaboration and encouraging everyone to go above and beyond to make the resident feel welcome.

A key responsibility of the General Manager is to oversee the effective management of the building. This includes managing budgets, liaising with stakeholders, and proactively seeking solutions to ensure the site continues to deliver exceptional performance.

Responsibilities

In this role you will be responsible for leading a dedicated on-site team and working closely with them to create a supportive yet safe living environment for residents. Your leadership will set the tone for the property, fostering collaboration and encouraging everyone to go above and beyond to make the resident feel welcome. A key responsibility is to oversee the effective management of the building, including managing budgets, liaising with stakeholders, and proactively seeking solutions to ensure the site continues to deliver exceptional performance.

About you

We\'re looking for a motivated leader who thrives in a problem-solving environment and has proven experience taking full accountability for the day-to-day operations of a residential establishment. While this role can be demanding, you must be able to manage pressure effectively, ensuring both you and your team achieve the best possible results. Ultimately, this role is focused on delivering a high-quality living experience for residents, while driving operational efficiency and fostering a positive, engaging atmosphere.

Think you hold these qualities and skills? Apply today!

Benefits of working at Fresh

• A dedicated Training team to assist you with development of your on-job training.
• A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work.
• An in-house Learning & Development team to support you with personal and professional development including vocational qualifications.
• Health cash plan to contribute to everyday healthcare expenses.
• Access to ‘Your Wellbeing’ programme & OpenUp – a confidential wellbeing platform.
• Stay active and take advantage of our cycle to work scheme.
• Access to exclusive shopping discounts to help your money go further!
• Life Insurance for peace of mind.

About Fresh

Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.

We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!