CRM Strategy Analyst – Elevate Customer Loyalty (London)

Goldman Sachs; Greater London; On-site; GBP 40,000 - GBP 55,000; Full time

Job summary

A leading global financial services firm is seeking a detail-oriented CRM Executive to join their Marketing team in London. The role involves developing and implementing CRM strategies to enhance customer engagement and satisfaction. Ideal candidates will have at least 2 years of experience in CRM, strong analytical skills, and the ability to manage customer interactions effectively. This position offers the opportunity to drive innovative marketing campaigns utilizing data-driven insights.

Benefits

Training and development opportunities

Diversity and inclusion programs

Wellness programs

Qualifications

• 2 years of relevant experience in CRM, preferably in financial services or fintech.
• Strong analytical skills to interpret customer data.
• Proven experience in digital marketing strategies.

Responsibilities

• Develop and implement CRM strategies for enhancing customer engagement.
• Manage and analyze customer data to identify trends.
• Collaborate with teams to ensure seamless customer experiences.

Skills

Customer relationship management (CRM)

Analytical skills

Communication skills

Project management

Data analysis

Tools

CRM software

Job description

A leading global financial services firm is seeking a detail-oriented CRM Executive to join their Marketing team in London. The role involves developing and implementing CRM strategies to enhance customer engagement and satisfaction. Ideal candidates will have at least 2 years of experience in CRM, strong analytical skills, and the ability to manage customer interactions effectively. This position offers the opportunity to drive innovative marketing campaigns utilizing data-driven insights.