Onsite Printer & IT Service Engineer

Apogee; Newcastle upon Tyne; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading IT solutions provider is looking for an Onsite Service Engineer in Newcastle upon Tyne. The role involves maintaining print and IT devices, diagnosing issues, and ensuring customer satisfaction. Successful candidates will have experience with MFD printers and strong problem-solving skills. A flexible working culture, competitive benefits including healthcare, and opportunities for professional development await. This role fosters inclusivity and encourages applicants from diverse backgrounds.

Benefits

Flexible working options

33 days holiday including bank holidays

Enhanced family friendly benefits

Paid days off for voluntary work

Life assurance 4 x salary

Employee Assistance Programme

Discounted Gym Membership

Free flu vaccinations

Employee social events

Qualifications

• Prior experience as an engineer specializing in MFD printers is essential.
• Proven ability to deal with clients in a professional and courteous manner.
• Experience resolving software issues.

Responsibilities

• Maintain and support print and IT devices at client’s site.
• Diagnose and repair devices to ensure minimal downtime.
• Monitor devices proactively using advanced software.

Skills

Experience with MFD printers

Professional client interaction

Problem-solving skills

Basic networking knowledge

Ability to follow instructions

Self-motivated

Ability to work under pressure

Job description

A leading IT solutions provider is looking for an Onsite Service Engineer in Newcastle upon Tyne. The role involves maintaining print and IT devices, diagnosing issues, and ensuring customer satisfaction. Successful candidates will have experience with MFD printers and strong problem-solving skills. A flexible working culture, competitive benefits including healthcare, and opportunities for professional development await. This role fosters inclusivity and encourages applicants from diverse backgrounds.