Onsite Print & IT Support Specialist

Xerox Corporation; Belfast; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading technology services company is seeking a Support Specialist in Belfast to assist with on-site services for clients. You will support Xerox services, work closely with customers, manage service levels, and provide proactive solutions. Ideal candidates have experience in customer-facing roles, strong IT knowledge, and excellent communication skills. This dynamic position requires flexibility and teamwork to handle diverse customer needs and situations.

Qualifications

• Minimum of two years successful track record in a customer facing role.
• Highly flexible and able to cope under pressure in a dynamic environment.
• Ability to effectively communicate in a diverse multi-cultural environment.

Responsibilities

• Assist in the smooth operation of Xerox onsite client sites.
• Support Xerox sites in the provision of on-site services.
• Liaise with third party solution providers and customers.

Skills

Customer facing role experience

Flexibility under pressure

Basic IT knowledge

Strong interpersonal skills

Problem solving skills

Teamwork

Communication skills

Job description

A leading technology services company is seeking a Support Specialist in Belfast to assist with on-site services for clients. You will support Xerox services, work closely with customers, manage service levels, and provide proactive solutions. Ideal candidates have experience in customer-facing roles, strong IT knowledge, and excellent communication skills. This dynamic position requires flexibility and teamwork to handle diverse customer needs and situations.