Luxury Student Concierge & Front Desk Host

Vita Group; Belfast; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading property management company in Northern Ireland is seeking a Customer Service Assistant for their Belfast location. This role involves delivering a premium experience for residents, including greeting guests, maintaining communal areas, and responding to inquiries. Candidates should have a strong customer service background and be flexible with working hours. The position offers a competitive hourly rate of £13 and a range of employee benefits including holiday pay, recognition programs, and career development opportunities.

Benefits

Paid holidays

Birthday off work

Perkbox account

Royal London Pension

Career Development

Employee Assistance

Qualifications

• Experienced customer service professional.
• Proactive approach to maintaining cleanliness and safety.
• Technologically astute with various software systems.

Responsibilities

• Greet and welcome students and guests.
• Ensure facilities are maintained respectfully.
• Conduct regular surveys of the building.

Skills

Customer service

Technology systems

Multilingual skills

Job description

A leading property management company in Northern Ireland is seeking a Customer Service Assistant for their Belfast location. This role involves delivering a premium experience for residents, including greeting guests, maintaining communal areas, and responding to inquiries. Candidates should have a strong customer service background and be flexible with working hours. The position offers a competitive hourly rate of £13 and a range of employee benefits including holiday pay, recognition programs, and career development opportunities.