Boutique Front Office Leader – Belfast Opening

Focus Hotels Management Limited; Belfast; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prestigious boutique hotel in Belfast is seeking a dynamic Front Office Manager to oversee guest services, ensuring an exceptional experience. The ideal candidate will have extensive customer service experience, excellent organizational skills, and a passion for hospitality. This role offers competitive salary, career progression, and a supportive culture that values innovation and employee growth. Join us to help launch Belfast’s newest boutique hotel and elevate your career.

Benefits

Competitive salary

Training and development programmes

Clear career progression pathways

Employee-centric culture

Work-life balance initiatives

Qualifications

• Strong attention to detail in managing guest experiences.
• Proficient in handling front office systems and cash management.

Responsibilities

• Manage guest registration and concierge services.
• Train team on smooth check in and check out procedures.
• Ensure all guest accounts are complete and accurate.

Skills

Customer service experience

Excellent organisational and administrative skills

IT proficiency

Communication skills

Ability to identify potential business leads

Job description

A prestigious boutique hotel in Belfast is seeking a dynamic Front Office Manager to oversee guest services, ensuring an exceptional experience. The ideal candidate will have extensive customer service experience, excellent organizational skills, and a passion for hospitality. This role offers competitive salary, career progression, and a supportive culture that values innovation and employee growth. Join us to help launch Belfast’s newest boutique hotel and elevate your career.