Night Supervisor Front Office

Valor Hospitality Partners, LLC; High Wycombe; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prominent hospitality management company in High Wycombe is seeking a Night Supervisor to manage the Front Desk and support the management with Night Audit. This role offers a competitive salary of £26,811.20 per annum along with numerous benefits, including discounted hotel stays and extensive health and wellbeing support. The ideal candidate will have a strong background in branded hotels, exceptional communication skills, and the flexibility to adapt on shift. Join our team dedicated to delivering outstanding guest experiences.

Benefits

Valor team member rates at UK hotels

Discounted stays for friends and family

50% discount in restaurants and bars

Free meals while on duty

High-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Qualifications

• Experience working in a front of house or reception team.
• Ability to deliver brand standards at all times.
• Good knowledge of the hotel’s products and services.

Responsibilities

• Manage the Front Desk and support the management team with Night Audit.
• Handle guest requests including room amenities and room service.
• Prepare the hotel for the day ahead.

Skills

Strong background in branded hotels

Great communication skills

Teamwork

Flexibility

Job description

Overview

£26,811.20 Per Annum / £12.98 Per Hour, 40 Hours per week

Do you have strong background in a branded hotel working in a front of house or reception team?

Can you deliver brand standards anytime of the day?

Responsibilities

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.

With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

Great communication skills and the ability to work as part of a team is essential

Benefits

In addition to competitive rates of pay, we also offer:

• Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Wellbeing

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Career growth

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

How to apply

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.