Night Supervisor Front Office

Valor Hospitality Partners, LLC; Peterborough; On-site; GBP 26,000 - GBP 31,000; Full time

Job summary

A leading hotel management company in Peterborough is seeking a Night Supervisor to oversee front desk operations and assist with Night Audits. The ideal candidate should have a strong background in hotel reception and excellent communication skills. Flexibility is essential to adapt during shifts and prepare the hotel for the next day's operations. Competitive pay and a range of benefits including discounts and wellness programs are offered.

Benefits

Exclusive discounts for team members

Discounted stays for friends and family

Free meals while on duty

Healthcare Cash Plan options

Generous refer-a-friend bonuses

Qualifications

• Experience working in a branded hotel at the front of house.
• Ability to deliver brand standards consistently.
• Knowledge of hotel products and services.

Responsibilities

• Manage the front desk operations.
• Support the management team with Night Audit.
• Handle guest requests including room service.
• Prepare the hotel for the next day.

Skills

Strong background in hotel reception

Excellent communication skills

Flexibility in shift adaptation

Job description

Overview

£ 26,436.80 per annum / £12.71 per hour, 40 hours per week

Do you have strong background in a branded hotel working in afront of house or reception team?

Can you deliver brand standards anytime of the day?

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.

With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

Great communication skills and the ability to work as part of ateam is essential

Responsibilities

• The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.
• With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.
• This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.
• Great communication skills and the ability to work as part of ateam is essential

Benefits

In addition to competitive rates of pay, we also offer:

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Health and Wellbeing

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Career Growth

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Join Our Team

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.