Expedition Support Co-Ordinator

Camps International; Ringwood; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A social enterprise focused on experiential education is seeking a member for the Technical Team to support expedition preparation and delivery. Key responsibilities include recruiting and managing Expedition Leaders, handling communications, and maintaining documentation for expeditions. The ideal candidate should have prior experience in Outdoor Adventure or Education, possess strong communication and organisational skills, and demonstrate a commitment to teamwork and integrity. This role is vital for ensuring exceptional expedition experiences.

Qualifications

• Experience in Outdoor Adventure/Education preferred.
• Good English Literacy and Numeracy skills required.
• Ability to build rapport over the phone and face-to-face.

Responsibilities

• Lead recruitment, management, and training for Expedition Leaders.
• Manage communications and documentation for expeditions.
• Build and sustain relationships with key contacts.

Skills

Previous experience in Outdoor Adventure/Education

English Literacy and Numeracy

Solution focussed mindset

Ability to build rapport

Attention to detail

Multi-tasking and organisation skills

Computer and Microsoft Office proficiency

Self-driven and focused

Teamwork

Full driving license

Job description

We provide amazing opportunities for schools and their students through our experiential school expedition programmes in Africa, Asia and Latin America.

Our social enterprise not only allows us to provide life changing experiences to our travellers (their words, not ours!), but also make a real difference in the communities and environments we visit; which means the more successful we are, the greater the positive impact for the people and places we invest in. We believe that the success of our organisation begins and ends with people as demonstrated by our We invest in people, silver accreditation.

The Role:

Our Technical Team are an integral part of our global operations, guiding various aspects of expedition preparation and delivery to ensure we are providing exceptional expeditions. This group role involves working closely with other departments including our offices in UAE, Australia and delivery regions. We strive for the highest standards throughout every element of our operations, from the moment a trip is launched through to the return home and beyond.

Key Responsibilities:

• Expedition Leader recruitment, management and training
• Administration of email inboxes and comms with various audiences such as leaders, customers and service providers
• Preparation of resources & venues for recruitment and training events
• Administration of due diligence records and contracts for services
• Preparation of documentation and kit for expeditions i.e. Leader and Teacher Packs and First Aid Kits
• Building and sustaining relationships with key contacts
• Assisting with comms between UK office and overseas staff including collating daily reports
• Emergency Response Team
• Expedition review and improvement processes i.e. debriefs, PXRs
• Administration of Expedition Leaders returning documents such as invoices
• Assisting with flight booking (On call on a rotational basis)

Key Skills:

• Preferable – previous experience working within Outdoor Adventure/Education
• A good level of English Literacy and Numeracy
• Solution focussed mindset
• Ability to build rapport over the phone as well as face to face
• Strong attention to detail
• Excellent multi-tasking and organisation skills
• Computer and Microsoft Office proficient
• Self-Driven and Focused with the ability to work with limited supervision
• Teamwork – we didn’t just add this in as a nice to have – at Camps we value our team culture more than the great coffee machine we have in the office!
• Full driving license is desirable
• Commitment to operate with passion, drive and integrity – these are our company values and the basis on which all Camps staff conduct themselves

If you think you’ve got what it takes to be a valued member of the Camps International team, please contact Lainey with your CV and a summary about why you think you’d be ideal for the role.