Property Services Consultant

Chase Buchanan Group; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading estate agency in Greater London seeks candidates for a role focusing on converting inbound enquiries into sales opportunities. The successful applicant will execute high-volume dialing and outreach campaigns, ensuring seamless booking of market appraisals and disciplined CRM management. This position offers a diverse range of benefits, including holiday allowances, employee assistance programs, and a commitment to an inclusive workplace.

Benefits

Employee assistance programme

Competitive holiday allowance

Health cash plan

Qualifications

• Experience in high-volume dialing and multichannel outreach campaigns.
• Knowledge of CRM systems and maintaining accurate metrics.

Responsibilities

• Convert inbound enquiries and cold leads into opportunities.
• Execute outreach campaigns and book market appraisals.
• Maintain activity metrics and CRM accuracy.

Job description

Purpose of the Role

Drive volume: convert inbound enquiries and cold database leads into Front Office opportunities across sales and lettings.

Key Responsibilities

• Execute high-volume dialling and multichannel outreach campaigns.
• Book Market Appraisals and ensure seamless handoff to Front Office.
• Maintain disciplined activity metrics and CRM accuracy.

Core KPIs

• Market Appraisals Booked
• Market Appraisal-to-Instruction conversion rate
• Revenue from opportunities generated
• Activity outputs (calls, emails, SMS, WhatsApp)

Commission Framework (Guide)

Market Appraisal target attainment

Experience Required

Reporting Line

Reports to Team Leader / Associate Director.

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About The Company

Chestertons: Established for over 200 years, Chestertons is a London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.