Property Services Consultant

Chase Buchanan Group; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading estate agency group in Greater London seeks a proactive individual to drive volume by converting inbound inquiries and cold database leads into Front Office opportunities across sales and lettings. The role involves executing high-volume dialing and outreach campaigns, booking market appraisals, and maintaining CRM accuracy. Ideal candidates will have experience in similar roles and a strong drive to meet performance targets. The position is full-time and offers numerous employee benefits.

Benefits

Employee assistance programme

Competitive holiday allowance

Charity matching and payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Qualifications

• Experience in executing high-volume dialing and outreach campaigns is essential.
• Ability to maintain accurate CRM activity metrics.

Responsibilities

• Drive volume by converting inbound inquiries into opportunities.
• Book Market Appraisals and ensure smooth handoff to Front Office.
• Maintain disciplined metrics and ensure CRM accuracy.

Skills

High-volume dialing

Multichannel outreach

Job description

Purpose of the Role

Drive volume: convert inbound enquiries and cold database leads into Front Office opportunities across sales and lettings.

Key Responsibilities

• Execute high-volume dialling and multichannel outreach campaigns.
• Book Market Appraisals and ensure seamless handoff to Front Office.
• Maintain disciplined activity metrics and CRM accuracy.

Core KPIs

• Market Appraisals Booked
• Market Appraisal-to-Instruction conversion rate
• Revenue from opportunities generated
• Activity outputs (calls, emails, SMS, WhatsApp)

Commission Framework (Guide)

Market Appraisal target attainment

Experience Required

Reporting Line

Reports to Team Leader / Associate Director.

Keyboard Shortcuts

• F9 - Move focus from the edit area to the Footer Toolbar
• F10 - Move focus from the edit area to the first toolbar button
• Shift + TAB - Move focus from the edit area to the last toolbar button

Job Advert

About The Company

Chestertons: Established for over 200 years, Chestertons is a London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.