Hybrid Administrative Specialist – Client & Case Admin

Williams Lea; Newport; Hybrid; GBP 25,000; Full time

Job summary

A global provider of business support services is seeking an Electronic Working Administrator to join their team in Newport. The role involves managing case documentation, liaising with clients, and ensuring accurate processing of information in a hybrid working model. Ideal candidates will have strong customer service skills and attention to detail. Benefits include 25 days holiday, private medical insurance, and opportunities for career development.

Benefits

25 days holiday

Private Medical Insurance

Discounted gym memberships

Cycle-to-work scheme

Qualifications

• Proactive and detail-oriented with experience in a high-volume environment.
• Strong customer service skills and ability to work in a team.
• Capable of handling confidential information responsibly.

Responsibilities

• Manage case documentation and liaise with clients and courts.
• Data entry and validation of information.
• Handle confidential information and answer client calls.
• Adhere to defined standards and processes.

Skills

Customer Focus

Attention to Detail

Effective Communication

IT Literacy

Job description

A global provider of business support services is seeking an Electronic Working Administrator to join their team in Newport. The role involves managing case documentation, liaising with clients, and ensuring accurate processing of information in a hybrid working model. Ideal candidates will have strong customer service skills and attention to detail. Benefits include 25 days holiday, private medical insurance, and opportunities for career development.