Senior Front Desk Lead — Welcoming & Admin Expert

Robert Bird Group; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading engineering consultancy in Greater London seeks a Senior Receptionist to provide warm, professional reception services. The ideal candidate must manage multiple tasks, respond to inquiries, and maintain an organized entrance. Responsibilities include greeting visitors, handling calls, organizing meetings, and overseeing the reception area. This role also involves supporting team events and ensuring a positive experience for both staff and clients. Competitive perks include birthday leave and corporate health insurance rates.

Benefits

Birthday leave

Corporate health insurance rates

Paid parental leave

Recognition awards

Engaging social club

Qualifications

• Experience in a front‑of‑house, reception, or administrative role.
• Confident using MS Office and general office software.
• Strong verbal and written communication skills.

Responsibilities

• Greet and assist visitors and internal clients in a warm, professional manner.
• Manage the reception inbox, ensuring timely and professional responses.
• Oversee meeting room bookings and ensure rooms are prepared.

Skills

Strong communication skills

Good attention to detail

Organizational skills

Proactive approach

Professional customer service

Tools

MS Office

Job description

A leading engineering consultancy in Greater London seeks a Senior Receptionist to provide warm, professional reception services. The ideal candidate must manage multiple tasks, respond to inquiries, and maintain an organized entrance. Responsibilities include greeting visitors, handling calls, organizing meetings, and overseeing the reception area. This role also involves supporting team events and ensuring a positive experience for both staff and clients. Competitive perks include birthday leave and corporate health insurance rates.