Parts Advisor

Mesh-AI Limited; Newcastle upon Tyne; On-site; GBP 27,000; Full time

Job summary

A leading automotive retailer in the UK is looking for an enthusiastic Parts Advisor to join their team in Newcastle upon Tyne. The successful candidate will assist the Parts Manager, manage stock control, and provide excellent customer care. The role requires strong communication skills and previous experience in a similar position. This full-time role offers a salary of £27,000 plus bonus, along with attractive benefits including generous annual leave and enhanced family leave.

Benefits

Competitive salaries with progression

Generous annual leave

Enhanced family leave

Techscheme for discounted technology

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Access to discounted gym memberships

Travel insurance

Qualifications

• Previous experience as a Parts Advisor or similar role is essential.
• Excellent verbal and written communication skills required.
• Ability to work independently and as part of a team.

Responsibilities

• Assisting the Parts Manager with daily duties.
• Completing vehicle health checks for workshop.
• Ensuring all items are correctly located and managing stock control.
• Receiving orders and ensuring returns are up to date.
• Answering customer calls.
• Providing excellent customer care.

Skills

Customer care

Communication skills

Teamwork

Computer systems knowledge

Job description

Newcastle upon Tyne, England, United Kingdom

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

Newcastle Renault

Contract Type: Full-time, permanent

Salary: £27,000 plus bonus!

Hours: 42 hours (Monday to Friday 8am to 5pm, Saturdays 8am to 12pm on a rota basis)

Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Parts Advisor to join the successful team at Newcastle Renault!

This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard‑working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.

As a Parts Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Parts Manager.

Responsibilities

• Assisting the Parts Manager with daily duties
• Completing vehicle health checks for workshop
• Ensuring all items are correctly located and stock control
• Receiving orders & ensuring returns are up to date
• Answering call from customers
• Providing excellent customer care

You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently.

You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel insurance to help you explore with confidence
• Access to home and technology vouchers
• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to your commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

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