Assistant Manager

The Air Ambulance Service Limited; Stratford-upon-Avon; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A charity dedicated to saving lives is seeking an Assistant Manager to support the Stratford-upon-Avon store. In this role, you will maximize sales and profits while managing a team of employees and volunteers. Ideal candidates will demonstrate effective people management, strong customer care skills, and a passion for the charity's mission. This position offers enhanced leave, sick pay, and a supportive team environment as part of its commitment to inclusivity.

Benefits

Enhanced annual leave

Life assurance

Employee Assistance Programme

Qualifications

• Demonstrable effective people management experience.
• Confidence in discussing the organization's work.
• Ability to understand issues related to working with volunteers.

Responsibilities

• Support the shop manager to maximize sales and profits.
• Guide and motivate both employees and volunteers.
• Ensure effective communication within the team.

Skills

People management

Customer care

Organizational skills

IT skills

Job description

🚁 Join Our Lifesaving Team🚁

Assistant Manager

📍 Location: Stratford-upon-Avon

🕒 Hours: 16

We’re on the lookout for a Assistant Managerto support the Stratford-upon-Avon store

If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Click here -EDI - The Air Ambulance Service

What You’ll Be Doing

To assist and support the shop manager to maximise sales and profits of your store. Support the guiding and managing of both employees and volunteers to achieve specific goals and objectives. Help to provide direction, support, and motivation to the team members, delegating tasks, monitoring progress, and ensuring effective communication within the team. Proactively support and encourage both personal and professional development of the team. Assist in running the store autonomously, ensuring delivery of a profitable and customer-focused store.

What We’re Looking For

Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.

Able to demonstrate effective people management experience

Collaborative approach to achieving departmental and wider organisational objectives

Passion for the work that TAAS does Organizational skills and time management

Confidence in talking about the work of the organization

Ability to understand issues related to working with volunteers

Proven customer care skills

IT skills and business online experience

Understanding of financial and numerical information

Experience in cash handling and online stock control Creativity and flair for presenting items

Ability to keep up with retail trends and use initiative for positive results.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalte appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBScheck.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.