Apprentice Credit Controller - Start at £20k + Mentorship

United Utilities; England; On-site; GBP 20,000; Full time

Job summary

A leading water services provider in the United Kingdom is looking for a Level 2 Apprentice Credit Controller. In this role, you will interact with customers to assist them in managing their accounts and provide best-in-class service. You will have a dedicated mentor and the opportunity to gain a permanent position post-apprenticeship, along with structured training and essential workplace skills. This position offers a starting salary of £20,000, with additional benefits available.

Benefits

Generous salary of £20,000

26 days of leave excluding bank holidays

£500 contribution towards learning to drive

Dedicated mentor for support

Qualifications

• Willingness to learn and work well as part of a team.
• Ability to manage time and workload effectively.

Responsibilities

• Interact with customers to help them manage their accounts.
• Provide support to customers facing financial hardship.
• Take ownership of complex queries and follow through to resolution.
• Accurately record and process customer inquiries.
• Promote United Utilities products and services.

Skills

Customer service

Communication

Problem-solving

Education

2 GCSEs in Maths and English

Job description

A leading water services provider in the United Kingdom is looking for a Level 2 Apprentice Credit Controller. In this role, you will interact with customers to assist them in managing their accounts and provide best-in-class service. You will have a dedicated mentor and the opportunity to gain a permanent position post-apprenticeship, along with structured training and essential workplace skills. This position offers a starting salary of £20,000, with additional benefits available.