Luxury Club Receptionist: Member Experience & Events

Peoplebank; Greater London; On-site; GBP 10,000 - GBP 40,000; Part time

Job summary

A luxury hospitality club in Kensington is seeking a Receptionist to provide a warm and professional presence to members. The ideal candidate should have experience in luxury hospitality, excellent communication skills, and the ability to build relationships. Responsibilities include welcoming members, managing enquiries, and supporting event coordination. The role offers competitive pay and numerous benefits, including generous holiday allocation and mental health support.

Benefits

28 days holiday

Employee Assistance Program

Company pension scheme

Uniform and dry cleaning provided

Paid day off for volunteering

Qualifications

• Experience in a luxury hospitality environment preferred.
• Strong customer service orientation is essential.
• Ability to manage member queries efficiently.

Responsibilities

• Welcome and register members with warmth and professionalism.
• Maintain accurate member data and preferences.
• Support the events team in organizing member events.

Skills

Previous experience as a Receptionist

Warm and professional demeanor

Strong communication skills

Ability to build relationships

Flexible availability

Job description

A luxury hospitality club in Kensington is seeking a Receptionist to provide a warm and professional presence to members. The ideal candidate should have experience in luxury hospitality, excellent communication skills, and the ability to build relationships. Responsibilities include welcoming members, managing enquiries, and supporting event coordination. The role offers competitive pay and numerous benefits, including generous holiday allocation and mental health support.