Client Experience & Sales Specialist — Uncapped Earnings

Therapieclinic; Greater London; On-site; GBP 28,000 - GBP 40,000; Full time

Job summary

A leading aesthetic medical clinic in Greater London is looking for a Client Experience and Sales Specialist to enhance client satisfaction and drive revenue growth. In this role, you'll manage client interactions, ensure excellent service, and optimize clinic performance. The ideal candidate should have a qualification as a Beauty Therapist, proven experience in client management, and strong communication skills. This position offers exceptional perks, including uncapped earnings and various employee discounts.

Benefits

Uncapped Earnings

Free laser hair removal

Family discounts

10% off Thérapie Fertility treatments

Free laser eye surgery after 2 years

Discounts on leading skin brands

Career progression opportunities

Paid training

Extra day off on landmark birthdays

Longevity bonus

Employee assistance scheme

Qualifications

• Proven experience in client experience management or a similar role.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Deliver outstanding client service from first contact to follow-up.
• Proactively manage online reviews and resolve complaints efficiently.
• Maximise clinic efficiency through smart diary and booking management.
• Ensure a seamless check-in/out journey for every client.

Skills

Client experience management

Customer service

Communication skills

Analytical skills

Problem-solving

Education

Qualified Beauty Therapist

Job description

A leading aesthetic medical clinic in Greater London is looking for a Client Experience and Sales Specialist to enhance client satisfaction and drive revenue growth. In this role, you'll manage client interactions, ensure excellent service, and optimize clinic performance. The ideal candidate should have a qualification as a Beauty Therapist, proven experience in client management, and strong communication skills. This position offers exceptional perks, including uncapped earnings and various employee discounts.