Wellness Clinic Experience & Growth Specialist

Battersea Power Station; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading wellness clinic in London is seeking a Health Optimiser to enhance client service and education on wellness therapies. Responsibilities include delivering exceptional client experiences, managing sales and upselling therapy packages, and maintaining clinic standards. Ideal candidates should possess excellent communication skills, a background in wellness or customer-facing roles, and the ability to inspire and engage clients. This full-time position requires flexibility in scheduling and a commitment to providing top-notch service.

Qualifications

• Proven experience in a client-facing role within wellness, fitness, hospitality, or retail sales.
• Exceptional verbal communication and customer service skills required.
• Ability to work a flexible schedule, including weekends and evenings.

Responsibilities

• Deliver exceptional client service and education on wellness therapies.
• Show proactivity in recommending and upselling therapy packages.
• Maintain 5-star cleanliness and organization in clinic.

Skills

Customer service excellence

Communication skills

Sales proficiency

Knowledge of wellness therapies

Time management

Job description

A leading wellness clinic in London is seeking a Health Optimiser to enhance client service and education on wellness therapies. Responsibilities include delivering exceptional client experiences, managing sales and upselling therapy packages, and maintaining clinic standards. Ideal candidates should possess excellent communication skills, a background in wellness or customer-facing roles, and the ability to inspire and engage clients. This full-time position requires flexibility in scheduling and a commitment to providing top-notch service.