Customer Supervisor

Bluebirdcarecareers; St Helens; On-site; GBP 10,000 - 28,000; Full time

Job summary

A leading home care provider is seeking a Customer Supervisor in St Helens. This role focuses on providing exceptional support to customers without the management of staff. Responsibilities include writing care plans, conducting reviews, and ensuring customer needs are met. Ideal candidates will have a full UK driving license and experience in the care sector. The company offers an inclusive team environment with professional development opportunities and a salary ranging from £10,140 to £28,000 depending on experience and hours worked.

Benefits

Expert training

Friendly team

5.6 weeks annual leave (pro rata for PT staff)

Career progression opportunities

Qualifications

• Access to your own vehicle is essential.
• Previous experience in home care is preferable.
• Must be willing to adapt to changing demands.

Responsibilities

• Write Care Plans for customers.
• Conduct regular reviews of service.
• Perform completed Medication Checks.
• Meet with new customers to assess needs.
• Provide excellent customer support.

Skills

Full UK Driving licence

Experience in the care sector

Stakeholder management

Flexible working

Proactive attitude

Job description

• Salary details: £10140 - £28000 per annum

Customer Supervisor

Location: St Helens

£10,140 - £28,000 DOE hours worked | Expert training | Friendly team

Bluebird Care – Where passion becomes expertise

We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our St Helens Team as a Customer Supervisor, to help us set the standard.

As a Customer Supervisor, your main focus will be to support our fantastic customers, ensuring all needs are met with the added bonus of no staff to manage! This is purely a customer focused role.

If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.

Responsibilities

As a Customer Supervisor your key responsibilities will include:

• Writing Care Plan
• Carrying out reviews
• Completed Medication Checks
• Meeting new customers
• £10,140 - £28,000 DOE and hours worked
• 5.6 weeks annual leave (pro rata for PT staff)
• Full training and development opportunities
• Ongoing support from a friendly and committed leadership team
• Professional development and industry-leading training
• Supportive, inclusive team environment
• Career progression opportunities

Requirements

• Full UK Driving licence and access to your own vehicle
• Previous experience in care sector (preferable home care)
• Willingness to work flexibly and adapt to changing demands
• A strive to succeed and always strive for the best results
• Excellent external and internal stakeholder management
• A proactive and enthusiastic attitude with a drive to continually learn and improve.

If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.

Bluebird Care St Helens is an Equal Opportunity Employer.

DBS checking and references will be undertaken in line with government regulations and recruitment best practices.

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