Boutique Client Advisor (Ultra-Luxury Division)

Abelrichard; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading ultra-luxury maison in London is seeking a Boutique Client Advisor to curate exceptional client experiences. The ideal candidate will have over 5 years of experience in ultra-luxury retail, specializing in high jewellery and horology, with a strong client network. The role involves building relationships with UHNW clients and engaging in exclusive cultural events. This position offers competitive hourly compensation and commission-based earnings.

Benefits

Comprehensive benefits program

Wellness reimbursement benefit

Paid time off

Qualifications

• Minimum 5 years’ experience in ultra-luxury retail, ideally in high jewellery or horology.
• Established client book or ability to build relationships within UHNW circles.
• Deep understanding of luxury culture with professional discretion.

Responsibilities

• Represent the brand with refinement and discretion.
• Deliver personalised client experiences reflective of the brand values.
• Cultivate relationships with UHNW clients and VIPs.

Skills

Client relationship management

Luxury retail experience

Multilingual fluency

CRM skills

Job description

“To Be Distinguishable, One Must Push The Limits Of Creativity.”

Abel Richard is an ultra-luxury maison located in the heart of London’s Mayfair, specialising in rare, limited-edition pieces that merge technology, high-tech material design, personality, and purpose. Every component tells a story. Every silhouette is a conversation starter.

Position Overview

The Boutique Client Advisor represents the essence of Abel Richard, curating an exceptional client experience at the pinnacle of luxury.

This individual will have a proven record of success within the high jewellery, fine watch, or couture leather sectors, with experience serving an international and ultra-high-net-worth clientele.

They will thrive in London’s cosmopolitan luxury environment, building enduring relationships with collectors, tastemakers, and global clients who frequent the city’s most exclusive destinations.

Key Responsibilities

• Represent Abel Richard with refinement, poise, and the utmost discretion in all client interactions.
• Deliver highly personalised experiences reflective of the maison’s values and craftsmanship.
• Cultivate and manage relationships with UHNW clients, collectors, and global VIPs.
• Engage with London’s premier cultural and luxury events (e.g., Frieze London, Fashion Week, Masterpiece London) to curate private appointments and exclusive showcases.
• Collaborate closely with management on bespoke commissions, private trunk shows, and international events.
• Maintain accurate and insightful client profiles within CRM to enhance long-term engagement and after-sales care.

Requirements

• Minimum 5 years’ experience in ultra-luxury retail, ideally within high jewellery, horology, or heritage leather maisons (e.g., Cartier, Bulgari, Hermès, Audemars Piguet, etc.)
• Established client book or demonstrated ability to build relationships within London’s UHNW circles.
• Deep understanding of luxury culture, with immaculate presentation and professional discretion.
• Experience engaging international clientele in destination retail environments.
• Multilingual fluency (Mandarin, Arabic, Russian, or French) is highly advantageous.
• Strong CRM and after-sales relationship management skills.
• Earning Potential: (base + commission)
• Structure: Hourly compensation with competitive draw vs. commission
• Incentives: Commission-based earnings reflective of ultra-luxury performance standards
• Comprehensive benefits program focused on wellness and work-life balance, our package includes a wellness reimbursement benefit and paid time off.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

Retail Luxury Goods and Jewelry