Admin Assistant

Welfordhc; Sidmouth; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A local nursing home in Sidmouth seeks a friendly Admin Assistant to work weekends from 10am to 3:30pm. The role involves providing a warm meet and greet service, maintaining reception area standards, and supporting administrative activities. Ideal candidates possess excellent communication skills, are approachable, and are GCSE educated or higher. The role emphasizes a passion for delivering top-notch customer service and building strong relationships within the team.

Qualifications

• Warm, friendly, sensitive, and approachable nature with confidence.
• Experienced in working in an admin/reception capacity.
• Able to maintain professional composure at all times.

Responsibilities

• Provide a meet and greet service within the Nursing Home.
• Ensure the reception area is well maintained and welcoming.
• Support the Admin Manager with their duties.

Skills

Excellent listening skills

Strong written communication

Strong verbal communication

Computer literate

Education

Educated to GCSE level or higher

Job description

About the Role as the Admin Assistant

Admin Assistant (Saturday & Sunday) 10am to 3.30pm

Salary: £12.60 per hour

Hours: 10 hours per week

Location: Vale View Heights Nursing Home, Sidmouth

We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.

As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.

You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.

Responsibilities of the Receptionist

• Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
• Ensure the reception area and areas around the home are well maintained and welcoming.
• Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
• Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
• Support the Admin Manager with their duties and cover when they are on annual leave.

Education, Skills and Experience

We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.

• Educated to GCSE level or higher
• Experienced in working in an admin/reception capacity
• Experienced in working in a commercial mindset
• Able to maintain professional composure at all time
• Action orientated with a passion for working in an effective and timely manner