319

Software Testing Analyst jobs in United Kingdom

Global End-User Support Manager (Hybrid/Remote)

Veeva Systems

City of London
Hybrid
GBP 60,000 - 80,000
30+ days ago
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Junior Program Fellow

Collage HR

United Kingdom
Remote
GBP 30,000 - 40,000
30+ days ago

IT Service Support Manager

Oak Furnitureland Group

Swindon
On-site
GBP 40,000 - 60,000
30+ days ago

Senior Data Platform Engineer — CI/CD & Automation

Betfred Group

Manchester
On-site
GBP 65,000 - 85,000
30+ days ago

Senior Customer & CRM Analyst (Marketing)

RVU group

City of London
Hybrid
GBP 80,000 - 100,000
30+ days ago
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Braze CRM Specialist - Launch High-Impact Campaigns

Methodfi

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

CRM Specialist (Trade)

Methodfi

City of London
On-site
GBP 30,000 - 40,000
30+ days ago

Remote Principal Platform Engineer — Cloud-Native & SRE

CAI Software, LLC

United Kingdom
Remote
GBP 100,000 - 125,000
30+ days ago
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Loyalty Manager

Matalan

Knowsley
On-site
GBP 80,000 - 100,000
30+ days ago

Platform Engineer

Ascendion, Inc.

Chester
Hybrid
GBP 50,000 - 70,000
30+ days ago

Embedded Software Manager

AnaVation LLC

Sheffield
On-site
GBP 60,000 - 85,000
30+ days ago

Senior AI Platform Engineer — Scale AI Infrastructure

Plain

City of London
Remote
GBP 100,000 - 125,000
30+ days ago

Regional Operations Manager

Plunkett & Graver, P.C

East Midlands
On-site
GBP 41,000
30+ days ago

Curriculum Manager - Software Engineering

Datacamp Limited

City of London
On-site
GBP 110,000 - 120,000
30+ days ago

Clinical Support Manager Central

Molnlycke Health Care

Birmingham
Hybrid
GBP 50,000
30+ days ago

Data Platform Engineering Manager - Cyber Data Platform

Tesco Plc

Welwyn Garden City
On-site
GBP 80,000 - 100,000
30+ days ago

Senior SQA Manager - Myprotein

The Hut Group

Manchester
On-site
GBP 60,000 - 80,000
30+ days ago

Senior Platform Engineer — Remote UK | Equity & Flex Hours

Methodfi

City of London
Hybrid
GBP 70,000 - 90,000
30+ days ago

Senior Platform Engineer

Methodfi

City of London
Hybrid
GBP 80,000 - 100,000
30+ days ago

Senior Platform Engineer — Remote UK | Equity & Flex Hours

Methodfi

City of London
Hybrid
GBP 80,000 - 100,000
30+ days ago

Data Platform Engineering Manager - Cyber Data Platform

Tesco

Welwyn Garden City
On-site
GBP 80,000 - 100,000
30+ days ago

Cyber Data Platform Engineering Manager (Hybrid)

Tesco

Welwyn Garden City
Hybrid
GBP 80,000 - 100,000
30+ days ago

Global Tech Support Manager | AI-Driven Leadership

Rapid7, Inc

Belfast
Hybrid
GBP 60,000 - 80,000
30+ days ago

Head of Engineering – FinTech Platform Transformation

SS&C

Stirling
Hybrid
GBP 125,000 - 150,000
30+ days ago

Senior Java & Python Platform Engineer

LGBT Great

City of London
On-site
GBP 70,000 - 90,000
30+ days ago

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Global End-User Support Manager (Hybrid/Remote)
Veeva Systems
City of London
Hybrid
GBP 60,000 - 80,000
Full time
30+ days ago

Job summary

A leading cloud technology firm is seeking an experienced Manager for the Global Service Center to oversee a technical support team. The successful candidate will foster a supportive team culture, manage complex customer escalations, and implement process improvements. Exceptional leadership and technical skills are essential. This full-time position offers a mid-senior level opportunity in the life sciences domain.

Qualifications

  • Minimum of 4 years in Application Support or 1st line support.
  • At least 1 year of people-management experience.
  • 3+ years with enterprise ticketing systems.
  • Proven experience in resolving high-priority escalations.
  • Fluent in English, both written and verbal.

Responsibilities

  • Lead and manage a team of Technical Support professionals.
  • Contribute to customer support and case resolution.
  • Oversee daily operations and team scheduling.
  • Resolve complex customer escalations.
  • Identify process and tools improvements.

Skills

Leadership
Technical understanding
Customer support
Communication
Problem-solving

Tools

Zendesk
ServiceNow
Jira Service Management
Job description
A leading cloud technology firm is seeking an experienced Manager for the Global Service Center to oversee a technical support team. The successful candidate will foster a supportive team culture, manage complex customer escalations, and implement process improvements. Exceptional leadership and technical skills are essential. This full-time position offers a mid-senior level opportunity in the life sciences domain.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.