Quality Assurance jobs in United Kingdom

We’re Capital on Tap 👋 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.

Why Join Us? We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.

🏡🏢This is a hybrid role joining our First Line of Defence Financial Crime team in the Manchester office. Office attendance is required 3 days per week with working hours 9-5:30pm Monday to Friday.

The Financial Crime team consists of 62 people globally. The team is responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF.

• Lead and mentor a team of EDD Analysts, providing regular 1-to-1s, coaching, and support to ensure professional growth and high-quality output.
• Oversee complex EDD investigations on SME customers in the UK and US, acting as a final escalation point for difficult KYB decisions which could involve obscure money movement or complex ownership structures involving trusts, funds and overseas entities.
• Manage team workflows and capacity to ensure Transaction Monitoring alerts and EDD reviews are completed in line with established quality and timeliness standards.
• Drive quality assurance by performing regular reviews of team decisions and documentation, ensuring rationales are sound and align with the company's risk appetite.
• Collaborate with leadership to refine financial crime policies, enhance onboarding processes, and contribute to the evolution of monitoring strategies.
• Support the internal approval process for Suspicious Activity Reports (SARs) before submission to relevant authorities like the NCA and FINCEN.
• Serve as a subject matter expert for the wider business on financial crime typologies and emerging risks within high‑risk sectors.
• Promote a culture of continuous improvement, encouraging the team to proactively identify process enhancements and share insights on new financial crime trends.

• Previous experience leading or mentoring teams within a financial crime environment, ideally with a focus on Enhanced Due Diligence (EDD).
• 6+ years of experience in financial crime roles, with deep expertise in KYB requirements for SME corporate customers in both the UK and US.
• Previous exposure to higher risk sectors, and SME corporate customers operating within them, being able to articulate both the risks posed by operation in such sectors, as well as how they can be managed.
• Expert-level ability to analyse complex ownership structures, including trusts, funds, and overseas entities, and translate risks into clear, actionable decisions.
• Proven track record of making sound, risk-based decisions in a fast‑paced environment while maintaining exceptional attention to detail.
• Strong leadership qualities, including the ability to communicate complex concepts clearly to both your team and senior stakeholders.
• Experience in handling or overseeing the preparation of SARs and navigating regulatory expectations across different jurisdictions.
• A recognised AML or Financial Crime qualification (e.g., ICA, ACAMS) is a plus, but not essential.

If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

At Capital on Tap we are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, ability, national origin and all the other characteristics that make us who we are. We want to be a place where a diverse mix of talented people want to come and do their best work and most importantly feel included and that they can be their authentic selves.

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