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Income & Admin Officer — Flexible Housing Income Support
Job summary
A leading housing association is seeking an Income and Administration Officer in Tees Valley. This role involves providing income management advice and support to customers, managing arrears and maximizing rental income. Ideal candidates will have experience working with diverse customer groups and excellent communication skills. The position requires a full-time commitment, offering competitive pay, generous benefits, and opportunities for personal development. This is a rewarding opportunity for a dedicated individual looking to make a real difference in the community.
Benefits
Qualifications
- Experience of working with vulnerable and diverse customer groups.
- Confidence and ability to make decisions in arrears management.
- Competent level of literacy and numeracy.
Responsibilities
- Manage arrears and income maximisation.
- Provide advice on payment options.
- Support tenancy sustainment approaches.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.