Field Water Quality Tester & Customer Liaison

Thames Water Utilities Limited; Chesterton; On-site; GBP 29,000; Full time

Job summary

A leading UK water company is seeking a Customer Water Quality Officer to conduct water quality tests and ensure customer satisfaction. This role involves traveling to various sites, managing sampling records, and assisting with customer inquiries. A clean driving license and strong customer service skills are required. The position offers a competitive salary of £28,830 per annum, annual leave, and access to various health and well-being benefits. Join us to make a difference in water quality services for millions of customers.

Benefits

Use of a company van

24 days annual leave

Performance-related pay

Generous pension scheme

Access to health and well-being benefits

Qualifications

• Confident in driving a medium size vehicle in busy areas.
• Customer-facing experience, comfortable visiting residential and business premises.
• Clean manual driving license.

Responsibilities

• Testing water samples in domestic homes and businesses.
• Overseeing management of sampling records and maintenance of sampling equipment.
• Assisting with investigating supply issues or customer complaints.

Skills

Customer-facing experience

Driving

Planning

Computer literacy

Attention to detail

Job description

A leading UK water company is seeking a Customer Water Quality Officer to conduct water quality tests and ensure customer satisfaction. This role involves traveling to various sites, managing sampling records, and assisting with customer inquiries. A clean driving license and strong customer service skills are required. The position offers a competitive salary of £28,830 per annum, annual leave, and access to various health and well-being benefits. Join us to make a difference in water quality services for millions of customers.